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🚚 Legal information

Delivery Information

Everything you need to know about delivery times, charges and tracking for your Rétro-Gaming® orders. Delivery throughout Europe.

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01

Delivery areas

We deliver throughout Europe. If your location isn't covered, contact us before placing an order: Support@retro-gaming.be.

02

Delivery times

Standard delivery time
3 to 5 working days

Delivery times vary depending on the destination and the delivery method chosen. Precise estimates are shown when you place your order. Delays may occur for reasons beyond our control.

03

Delivery charges

🇧🇪 Belgium
Free, no minimum order
🇫🇷 France
Free, no minimum order
🇱🇺 Luxembourg
Free, no minimum order
🇳🇱 Netherlands
Free, no minimum order
04

Delivery process

Processing
Once your order is confirmed and payment received, we process it within 1 to 2 working days.
Dispatch
Orders are shipped to the address provided. Please make sure your details are accurate to avoid any issues.
Tracking
A tracking number is emailed to you as soon as your order is dispatched.
05

International delivery

For deliveries outside Belgium, customs duties or local taxes may apply. These charges are the responsibility of the recipient and are not included in the delivery charges shown.

06

Receiving your order

Inspect the packaging and products upon receipt. If there is any damage, contact us within 24 hours. If you're not home for delivery, a delivery notice will tell you where to collect your parcel (Bpost or Mondial Relay).